Privacy Policy

2. Purpose of processing

We use your data to:

• Respond to contact and free diagnostic requests
• Send communications related to requested services
• Analyze website usage for experience improvements (anonymous analytics)
• Comply with applicable legal and regulatory obligations
• Prevent fraud and ensure information security

Legal basis: legitimate interest (Art. 7, IX, LGPD), contract performance (Art. 7, V), and consent (Art. 7, I) for marketing communications.

3. Data sharing

We do not sell or trade your personal data. We may share it exclusively with:

• Technology service providers (e.g., Web3Forms for form processing, Google Analytics for traffic analysis) — only what is necessary for service delivery
• Public authorities, when required by law or court order

All vendors are contractually required to maintain the confidentiality and security of the data.

4. Data subject rights

Under Art. 18 of the LGPD, you have the right to:

• Confirmation of the existence of processing
• Access to your data
• Correction of incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion of unnecessary or excessive data
• Data portability to another provider
• Deletion of data processed with your consent
• Information about entities with which your data has been shared
• Withdrawal of consent at any time

To exercise your rights, contact us at the email address below. We will respond to your request within 15 business days.

5. Cookies and tracking technologies

This website uses cookies for:

• Technical page functionality (essential cookies)
• Traffic and browsing behavior analysis (Google Analytics 4 — anonymized data)
• Language preference storage

You can disable or manage cookies in your browser settings. Disabling essential cookies may affect website functionality.

6. Retention and security

Your data is stored for as long as necessary to fulfill the purposes described in this policy or as required by law. We adopt appropriate technical and organizational measures to protect information against unauthorized access, loss or destruction.

7. Contact and data controller

Questions about this policy or the processing of your data? Contact the data controller:

8. Changes to this policy

This policy may be updated periodically. The most recent version will always be available on this page. We recommend periodic review.